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"Mappins, Birks,
Peoples, Charm,
independent
jewellers
- nothing beat the
pricing and quality of
Diamond Exchange.ca ...
you can rest assured,
you will be pleased"
Carolyn Crisp
Interior Decorator
Enerchi Interiors,
Ottawa
Hi Shaun,
Just wanted to drop you
a quick line to extend
our gratitude for
delivering a stunning
wedding band. The fit
and finish is absolutely
perfect. Vinicio is
thrilled ... and as for
me, I am so relieved!
One less fire to put
out!
Once again, your service
and your team has
exceeded our
expectations. We will
definitely recommend
Diamond Exchange to any
friends or families who
are looking for superior
service.
I will contact you in
the next couple of weeks
to order a custom
wedding band.
Have a wonderful
weekend.
Cheers,
Kimberly
Toronto, Ontario
Canada
Hello Shaun,
I just wanted to extend
my gratitude to you and
the Diamond Exchange
team for helping me with
this process. I just
received the diamond
yesterday and it was
absolutely amazing!
When taking it to a few
local jewelry stores to
get a quote on mounting
the stone in a setting,
I received numerous
compliments on the
quality of the diamond,
especially the cut
quality!! I am very
pleased that you were
able to ship the diamond
to me in such a short
time frame and now I
will have time to mount
the stone before leaving
on vacation.
Again thank you for all
of your help and I will
be recommending
Diamondexchange.ca to
all of my friends and
family.
Regards,
Russell Pinchak
Lethbridge, Alberta
Canada
Hi Guys,
Sorry it has taken so
long to get back to
you. The start of the
year is always a busy
time. Just wanted to
let you know that I am
completely satisfied
with the engagement ring
that you designed and
made. It is an
absolutely amazing piece
of jewellery. My fiancé
just loves it.
We will be contacting
you again in a few
months for the wedding
bands...
Thanks and Best Regards,
Olaf Knutson
Montreal, Quebec
Canada
Hello Shaun and Tara;
Just wanted to let you
know that I have
received the diamond and
it looks stunning. I am
thrilled! Taking it in
to be appraised and set
this week. Thanks so
much for all your
attention and care; a
lot of companies would
do well to follow your
example of excellent
customer service.
Cheers!
Cathy
Dartmouth, Nova Scotia
Canada
Michael/Shaun and the
Diamond exchange team, I
just received the ring
and it looks amazing.
Thank you for your help
and patience through the
process. I'd just like
to pass along my
experience for your
future clients.
Prior to dealing with
Diamond Exchange for my
engagement ring I
visited virtually every
possible avenue
available to me in my
search. After months of
frustration
(price/service/lack of
knowledge) and almost
settling for purchasing
what I now know is an
extremely overpriced
ring from a brick and
mortar store, I luckily
came across Diamond
Exchange's website. At
first, I was hesitant
purchasing from a store
that I found on the
internet. I did as much
due diligence as
possible and after
speaking to Michael and
considering the
alternatives, I decided
to take the step in
purchasing a ring from
them. Having the ring
in my possession today I
am glad I did. Michael
was able to offer me a
selection of diamonds
that fit my criteria,
particularly the Hearts
and Arrows design, which
seemed to be impossible
or extremely hard for
the businesses I
previously visited to
offer. Having shopped
for a ring extensively
prior to dealing with
Diamond Exchange, I am
able to say that I have
saved at least 40%+ of
the price being offered
by the brick and mortar
stores for a diamond and
ring of comparable
quality and size.
Michael/Shaun were both
extremely knowledgeable
in helping me finalize
the design of my ring.
I was worried that I
would not be able to
contact them once they
received payment and
while waiting for the
ring. However, someone
was always available to
respond to my inquiries
promptly. I was also
very impressed with
their estimated
deadlines as they never
exceeded more than a day
of the promised
deadlines. Having said
that, this did not stop
me from checking in on a
regular basis, which
they were more than
willing to respond to or
provide an update.
Along with my ring, the
package included the
original diamond
laboratory certificate
and ice scope to examine
the diamond, all of
which speaks to the
level of professionalism
that was apparent
throughout the process.
I am extremely happy
with the finished
product and would
recommend Diamond
Exchange to anyone.
Thx again.
Jason
Calgary, Alberta
Canada
Hello, Good Morning
everyone,
I just wanted to get an
email to everyone who
helped me at Diamond
Exchange over the past
month. I would like to
say Thank You for all
your help and expertise
in helping me choose the
perfect ring! My fiancée
and I couldn’t be
happier.
Once I spoke with Shaun
back in December I knew
I was dealing with
professional, courteous
and helpful people that
I couldn’t find anywhere
else. It made my
decision to come back to
Diamond Exchange after I
had saved up enough an
extremely easy one to
make. Dana did an
excellent job helping me
through it all and
helping me through all
the little questions I
brought up. I really
appreciate the friendly
communication from
everyone in regards to
all my questions, your
expertise is very
evident and very
comforting.
Once again, Thank You to
everyone who helped,
this time in a guy's
life is sometimes not
the easiest, but with
people like you, it
makes it a lot less
stressful. Having a
ring that I was
confident she was going
to love made the whole
process much easier.
Your great prices,
excellent knowledge and
friendly service make
Diamond Exchange an
excellent choice to
purchase an engagement
ring, and I wouldn't
hesitate to recommend
you all to anyone!
Thanks!
James Lutz
Toronto, Ontario
Canada
Hi Michael, Dana and
Tara,
I wanted to let you know
that everyone at Diamond
Exchange was wonderful
by helping me every step
of the way-from picking
the diamond to putting
together the ring.
Diamond Exchange allowed
me to get the best
possible ring for my
budget and by my
calculations I saved
about 50% compared to
retail by working with
you.
My Fiancée was
absolutely floored when
I proposed and can't
stop looking at the
beautiful ring. Thanks
again for all your help
and when my friends
think about getting
engaged I will recommend
Diamond Exchange.
Thanks Again!
Mike Konon
Toronto, Ontario
Canada
Hi Michael
After shopping at
several
jewellery
stores in Southern
Ontario, we visited the
Diamond Exchange in
Toronto. We had a
private meeting with
Michael, a very
knowledgeable company
representative. We were
given factual
information about the
way in which diamonds
are evaluated for
quality and price. We
purchased a 1 carat
engagement ring that was
graded and certified,
and the price was at
least 30-40% less than a
comparable diamond at
any of the
jewellery
stores we visited. The
service was excellent
and the ring is
gorgeous.
John
Toronto, Ontario
Canada
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